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Gold Prosperity necklace

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Returns & Delivery

Delivery
UK DELIVERY

Standard UK Delivery – £3 or free for purchases over £50

Items are despatched via Royal Mail First Class Recorded Delivery. Items are delivered within 2-5 working days and will require a signature upon arrival. If you or the recipient is not in to receive the package the Royal Mail will leave you a calling card. The package will be taken to your local Post Office collection office.

Next Day Delivery

If you need your order urgently, please contact us and we will try to get it to you ASAP.

OVERSEAS DELIVERY

Please contact us and we arrange delivery for you.

RETURNS

We cannot refund or replace items that are tracked as being delivered. In the unlikely event of Royal Mail losing your order, they require 15 working days to investigate the missing item. After this period, if the item has indeed been lost, we will be only too happy to resend or refund your order. Royal Mail may contact you by post to confirm our claim.

If you are buying a gift, we will be pleased to send it directly to the recipient’s home address. All our jewellery is supplied gift-wrapped in a sheer pouch with tissue, and popped into a Lulu B Gift bag.

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